Privacy Policy
Actifyr ("Actifyr", "we", "us", "our") is a technology platform operated by Synovate People Solutions Pvt Ltd, a company incorporated under the laws of India. Actifyr provides digital learning, engagement, and performance enablement services through its mobile applications, web applications, and related services (collectively, the "Platform").
This Privacy Policy explains how we collect, use, disclose, store, and protect personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR), the Digital Personal Data Protection Act, 2023 (India), and internationally accepted ISO information security and privacy standards.
1. Definitions
- Personal Data: Any information relating to an identified or identifiable individual.
- Data Subject: Any individual whose personal data is processed.
- Data Controller: The entity determining the purpose and means of processing.
- Data Processor: The entity processing data on behalf of a controller.
- Organization / Client: Corporate or institutional customers using Actifyr.
2. Data Controller & Data Processor Roles
- Synovate People Solutions Pvt Ltd acts as the Data Controller for retail users.
- For organization-led programs, the client organization acts as the Data Controller and Actifyr as the Data Processor.
3. Lawful Basis for Processing
- User consent
- Performance of a contract
- Legitimate interests
- Legal and regulatory obligations
4. Information We Collect
Personal Information:
- Full name
- Email address
- Mobile number (optional)
- Organization name
- User role
Account & Usage Data:
- Login timestamps
- Program participation
- Content access and completion
- Engagement metrics
Technical Information:
- Device and OS details
- IP address
- Application logs
5. Purpose of Data Processing
- Provide platform access and services
- Deliver learning programs
- Track progress and engagement
- Generate reports
- Maintain security and support
- Meet legal and contractual obligations
6. Data Sharing & Disclosure
We do not sell or monetize personal data. Data may be shared only with authorized users, trusted service providers, legal authorities, or auditors under confidentiality obligations.
7. International Data Transfers
Where applicable, data transfers are protected using appropriate safeguards, including contractual clauses and equivalent protection standards.
8. Data Security Measures
- Encrypted communication (HTTPS/TLS)
- Role-based access control
- Logical client data isolation
- Secure cloud infrastructure
- Monitoring and audits
9. Data Retention & Deletion
Data is retained only as long as necessary. After expiry or termination, data is deleted or anonymized following retention policies.
10. Data Subject Rights
Users may request access, correction, deletion, consent withdrawal, restriction, or data portability by contacting support@actifyr.com.
11. Children's Privacy
Actifyr is not intended for individuals under 18 unless authorized by an organization.
12. Cookies & Tracking
Cookies are used only for authentication, functionality, and security. No advertising cookies are used.
13. Breach Notification
In case of a data breach, affected parties and authorities will be notified as required by law.
14. Policy Updates
This policy may be updated periodically. Continued use of the platform indicates acceptance.